*Nickel-Free* Heated Eye Wand™ PRO

We are thrilled that our Heated Eye Wand ™ PRO is now available in a nickel-free version, for those who have known allergies to nickel. Our multi-award winning, beauty-editor and doctor-beloved Heated Eye Wand™ has been upgraded! It is clinically proven to improve dry eye comfort after just one use. Our Heated Eye Wand™ PRO works to restore and rejuvenate the entire eye area in a matter of minutes.

Our existing Heated Eye Wand original and Heated Eye Wand PRO both contain very minor amounts of nickel, which could cause a sensitivity reaction in those who are very allergic to nickel but this version of our PRO wand is nickel free. Please note that removing the nickel from the metal alloy of the wand head does slightly reduce the lifespan of the device. 

After 2 years of research and development this new version of our Heated Eye Wand™, which we call the ‘PRO’, now comes with a fourth mode – a heat-only mode - as well as the three other existing modes which are already available in our original device. The PRO also comes with a custom organic cotton travel case. The Heated Eye Wand™ PRO brings together four modes to address not only dry eyes themselves, but also to recondition the delicate skin around the eyes. Set the temperature of the wand to your preference (between 37C and 45C) and then choose one of the four modes. The heat-only mode works just like a hot-compress to help keep your eyes naturally hydrated during the day and night. The gentle massage mode can help to promote lymphatic drainage of excess fluid in the eye area to reduce the appearance of eye bags. The heat mode can also be combined with a red LED light mode for the fine skin of the under eyes and side of the eyes or ‘crows feet’. Red LED is a NASA-discovered therapy and is supported by over 3000 clinical studies for its ability to boost collagen and elastin in the skin to help reduce the appearance of fine lines and wrinkles with regular use. 

Our nickel-free wand is has a slightly reduced lifespan compared to the Heated Eye Wand™ and Heated Eye Wand ™ PRO. The head of the Nickel-Free Heated Eye Wand™ PRO is also prone to natural tarnishing (it will likely change colour with regular use) - this is nothing to worry about, and is a natural process that occurs when the metal is exposed to oxygen in the air.   

For best results, use 2x per day (morning and night) for 3 weeks for 2 minutes on each eye. After the initial ‘boost’ period, we recommend using 1x daily for 2-5 minutes per eye.     

USB Micro B charger included- just plug into any USB port (for best performance we recommend charging the wand every 2 days and that it is used at full battery).



1x USB charging cable included (can be plugged into any USB plug or port for your region). We recommend keeping a full charge for best performance. Should be charged 1-2x per week. 

1x Organic cotton pouch case is included. It can fit both the wand and its charging cable for storage and travel. 


Please note that these are standard contraindications for most electrical facial gadgets.

Please consult your doctor before using the Heated Eye Wand™​ if:

You are epileptic, photophobic or light sensitive (for example, as the result of taking any medications that have a side effect of photosensitivity) or suffer from light induced or electricity induced headaches.

You are pregnant or breastfeeding.

You have or have had skin cancer.

You have a pacemaker or have any metal plates or pins around the head or neck.

You have any genetic eye conditions or have had any eye surgery in the past 2 years or have had any reason to visit Hospital Eye Services for any reason (including for treatment of any eye condition or trauma to the eye).

Please wait 4 weeks before using the wand after any cosmetic treatments such as injectables.


1) Gently pat a pea-sized amount of our Soothing Coconut Eye Balm around your eye area using a clean finger or one of our Reusable Velvet Bamboo Pads. You can also use your favourite under eye cream or serum or our Instant Relief Eye Spray - the device will actually increase the efficacy and penetration of this product!

2) Heat-up your wand to your preferred temperature between 37-45 C (this should take about 1 minute).

To improve eye comfort and use in lieu of a hot compress use the heat mode alone or use the heat + massage mode.

3) Gently run the wand along your lower lid (below your eyelashes) starting with the inner corner of your eye and very slowly working your way to the outer corner of your eye. The slower the better - to give the heat enough time to work. One run from inner to outer corner should take 15 seconds. Repeat this motion for at least 60 seconds (please do not use the wand for longer than 2 minutes any area). Repeat the process for your upper lid.

To treat skincare concerns such as fine lines or puffiness around the eyes: use the heat + massage mode or heat + red LED mode or heat + massage + red LED light mode.

4) Only use the red LED light on the under eye area or sides of the eyes – it should not be used on the upper eye lid.

5) Repeat on the other eye.