Shipping & Returns
SHIPPING
Please note that there may be slight delays in shipping that are out of our control, so please bear with us - we will always keep you informed and let you know as soon as your order has shipped!
We dispatch from the US and ship throughout the US.
For international orders visit our international site: peepclub.co.uk.
Continental US
Economy / Standard shipping (5-8 days) FREE for subscriptions and orders over a certain value or $15.00 for all other orders.
Express shipping (2-5 days) $20.00.
Super express shipping (2-3 days) $29.00.
All orders are dispatched within 1 business day.
Outside the continental U.S. (includes Alaska, Hawaii, and U.S. territories)
Economy / Standard shipping (5-8 days) $30.00.
RETURNS
If your order meets the following criteria, submit your return through our Contact Us page.
- The product is unopened and unused
- The purchase was made directly through peepclub.com
- The return request is submitted within 30 days of the purchase date
If you’ve experienced any damages or issues with your device, please reach out to us for assistance (also through the Contact Us form) . Defective devices may qualify for a replacement under warranty, within one year of purchase date.
Please note that we require customers to arrange for returns themselves with a local courier service.
Returns are processed within 14 business days.
Peep Club reserves the right to update this Return Policy at any time.
If you have any additional questions, please contact the support team through our Contact Us form.
