Refund policy
We want you to try Peep Club properly. If it is not right for you, contact us within 60 days of delivery and we will refund you. You do not need to have kept the original packaging, and it is fine if the product has been opened and used. This is irrespective of your chosen payment method.
Please note that we cannot cover return postage.
The Heated Eye Wand LED+ is under a 1 year warranty. If your Wand needs to be replaced during this time period, please get in touch.
Black Friday free wand (6–30 Nov 2026): the free Heated Eye Wand LED+ is part of the order, so if you return the whole order for a refund, please send the wand back with it. If it doesn’t come back, we deduct its value ($120) from the refund. Keeping part of the order? The wand stays yours as long as what you keep comes to $120 or more.
If you have any questions about your return, email us at hello@peepclub.com.
Free gifts
If your order came with a free Heated Eye Wand™ LED+ and you return the whole order for a refund, please return the wand with it. If the wand isn’t returned, its value ($120) is deducted from your refund. If you keep part of the order, the wand stays yours as long as what you keep comes to $120 or more.
